Wilson describes his experiences with Busboys and Poets growing up and then as an employee. He describes the events leading up to his resignation as well as incidents of retaliation, wage theft and harassment he experienced and witnessed while working there.

Butler (she/they) narrates their experiences at Busboys and Poets, first as a child and later as a poet and employee. She explores the cultural role that Busboys has played in DC along with gentrification in the city and how it has impacted arts spaces. Butler describes their understanding of the responsibility that business owners have toward the communities that they serve, in particular DC’s local Black community.